One of the things I love about my job is interacting with my clients. When I started building custom homes 15 years ago, I had the belief that a home builder can change people’s lives in a positive way. I still believe that. When we get feedback from our clients here at Mimosa Homes, it lets us know what we’re doing wrong and what we’re doing right. This blog post highlights some of the things our customers like best about our services. I’ve extracted some comments from their feedback for this article, but if you want to hear their full stories, we’ve posted them on our testimonials page.
Sometimes Getting Started is the Hardest Part
We know you have a pretty good idea what you want, but there are so many details that go into a house that sometimes you just can’t picture all of them. That’s why we offer a wide range of standard house designs and a large number of display homes in Melbourne.
“From the moment we walked in we realised this was exactly what we were looking for,” Michelle and Robert Bacchus Marsh told us. And that’s where our job started. We’ll go over the details of the plan, making alterations to suit your dreams.
We took Michelle and Robert to our head office to go over the plans.
“Plans were put together in no time and the colour selection process was quick and unbelievably pain free. They were a wealth of knowledge and gave great advice when I was stuck on a colour or design choice. I couldn’t believe that the high ceilings and glossy tiles I longed for were standard,” Michelle told us.
Once our client signs off on the design, we start the paperwork.
You Shouldn’t Have to Worry About the Process
Roxanne, of Point Cook, knew when she came to us that there was a lot involved in building a new house.
“As a first home owner, purchasing a home, let alone building a home, can be a daunting experience,” she told us.
That’s why we make sure the paperwork is done for you. We’ll provide the land contract, plan of subdivision and estate guidelines. We’ll order the soil test, sketched plans, electrical plans and fixed pricing. We’re with you every step of the way through the permitting process. We make it easy.
“The team at Mimosa Homes were more than accommodating and helpful when I required professional advice from the day I walked into their office in Point Cook to enquire about their houses,” Roxanne told us.
It’s Your House; You Should Expect Top Service
Mohammad Salman Khan is a customer of ours who works for Riyad Bank. He was building an investment property here in Australia, but managing the process from overseas.
He has some good things to say, too. “Mimosa looked after all my concerns in the most efficient manner by keeping me updated at all times on the progress of my house construction.”
We strive to be transparent and efficient. We post our process on our web site, so you know exactly what to expect. And we’ll finish your house in 20 weeks.
Even though it’s a turn key package, you’ll be involved every step of the way.
Top Services from Mimosahomes
I personally invite you to come and see our work. We have dozens of display homes in Melbourne. Check our section on house and land packages to see photos of them. Then come in to our office, and we’ll give you a tour.